AM Food & Beverage Supervisor

The Ivy Hotel; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Learning & development

Health & dental

Disability & life insurance

Staff meals

Paid vacation

Retirement plan

Team environment

Job summary

The Ivy Hotel in Baltimore is seeking an experienced AM Food & Beverage Supervisor to oversee breakfast, in-room dining, guest areas, meetings and events in a refined luxury setting.

You will lead by example, support a small team, maintain high standards, and ensure mornings run smoothly and graciously for guests and restaurant patrons. Early morning shifts, weekends and holidays are required; prior supervisory experience in luxury hospitality and a passion for service are essential.

Qualifications

• Evidence of supervisory experience in luxury hospitality.
• Ability to set, run and organize meetings and events places including AV and buffets.
• Experience with or the ability to learn coffee and tea products and services.
• Strong service instincts and a genuine passion for hospitality.
• Calm, organized, and solutions-oriented under pressure.
• Professional appearance and polished communication skills.
• Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential.
• Ability to multitask and maintain a positive, steady presence during busy service periods.
• Early morning, weekend, and holiday availability required.

Skills

Supervisory experience

Meetings & events coordination

Coffee & tea knowledge

Service orientation

Calm under pressure

Professional appearance

Guest-focused teamwork

Multitasking

Early hours/weekends/holidays

Job description

Company Description

The Ivy Hotel is Baltimore’s premier luxury boutique hotel and a proud member of Relais & Châteaux, offering 17 guest rooms and suites, a luxury spa, and Restaurant Magdalena in the heart of historic Mount Vernon.

Company Description

The Ivy Hotel is Baltimore’s premier luxury boutique hotel and a proud member of Relais & Châteaux, offering 17 guest rooms and suites, a luxury spa, and Restaurant Magdalena in the heart of historic Mount Vernon.

Job Description

We are seeking an experienced, polished, and service-minded AM Food & Beverage Supervisor to oversee morning food & beverage operations across breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea preparation. This role is highly guest-facing and ideal for someone who enjoys hospitality at a personal level, thrives in a refined but hands-on environment, and takes pride in creating thoughtful, seamless experiences.

At The Ivy, service is warm, intuitive, and highly personalized. The right candidate will lead by example, support the team, maintain high standards, and ensure mornings run smoothly and graciously for both hotel guests and restaurant patrons.

Qualifications

The role requires:

• Prior supervisory experience in luxury hospitality, boutique hotels, fine dining, or elevated food & beverage environments preferred.
• Ability to set, run and organize meetings and events places including AV and buffets.
• Experience with or the ability to learn coffee and tea products and services.
• Strong service instincts and a genuine passion for hospitality.
• Calm, organized, and solutions-oriented under pressure.
• Professional appearance and polished communication skills.
• Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential.
• Ability to multitask and maintain a positive, steady presence during busy service periods.
• Early morning, weekend, and holiday availability required.

Additional Information

We Offer:

• Support for ongoing learning and development
• Comprehensive health and dental coverage
• Disability and life insurance options
• Retail and hospitality perks
• A high-quality daily staff meal
• Paid vacation and holidays
• Retirement savings plan
• A collaborative, supportive team environment

At The Ivy, we believe exceptional hospitality is built through care, attention, and teamwork. We are looking for someone who takes pride in creating memorable experiences and enjoys being part of a close-knit team committed to excellence.