AM Food Beverage Server

Relais & Châteaux; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Ongoing learning and development

Comprehensive health and dental cover

Disability and life insurance options

Retail and hospitality perks

High-quality daily staff meal

Paid vacation and holidays

Retirement savings plan

Collaborative team environment

Job summary

The Ivy Hotel in Baltimore, a Relais & Châteaux member, seeks an polished AM Food & Beverage Server to deliver breakfast, in-room dining, and tea service across guest rooms, common areas, meetings, and events.

This highly guest-facing role requires warm hospitality, calm composure under pressure, and a polished appearance. Weekend, holiday, and early morning availability are required.

Qualifications

• Strong service instincts and a genuine passion for hospitality.
• Experience with or the ability to learn coffee and tea products and services.
• Calm, organized, and solutions-oriented under pressure.
• Professional appearance and polished communication skills.
• Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential.
• Ability to multitask and maintain a positive, steady presence during busy service periods.
• Early morning, weekend, and holiday availability required.

Responsibilities

• Execute morning food & beverage service across breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea.
• Lead by example and support the team to maintain high standards.
• Ensure mornings run smoothly and graciously for hotel guests and restaurant patrons.

Skills

Guest service

Coffee & tea service

Calm under pressure

Professional appearance

Team player

Multitasking

Early morning availability

Hospitality mindset

Job description

The Ivy Hotel is Baltimore’s premier luxury boutique hotel and a proud member of Relais & Châteaux, offering 17 guest rooms and suites, a luxury spa, and Restaurant Magdalena in the heart of historic Mount Vernon.

We are seeking an polished, and service-minded AM Food & Beverage Server to execute morning food & beverage service across breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea . This role is highly guest-facing and ideal for someone who enjoys hospitality at a personal level, thrives in a refined but hands-on environment, and takes pride in creating thoughtful, seamless experiences.

At The Ivy, service is warm, intuitive, and highly personalized. The right candidate will lead by example, support the team, maintain high standards, and ensure mornings run smoothly and graciously for both hotel guests and restaurant patrons.

The role requires:

• Strong service instincts and a genuine passion for hospitality.

• Experience with or the ability to learn coffee and tea products and services.

• Calm, organized, and solutions-oriented under pressure.

• Professional appearance and polished communication skills.

• Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential.

• Ability to multitask and maintain a positive, steady presence during busy service periods.

• Early morning, weekend, and holiday availability required.

We Offer:

• Support for ongoing learning and development

• Comprehensive health and dental coverage

• Disability and life insurance options

• Retail and hospitality perks

• A high-quality daily staff meal

• Paid vacation and holidays

• Retirement savings plan

• A collaborative, supportive team environment

At The Ivy, we believe exceptional hospitality is built through care, attention, and teamwork. We are looking for someone who takes pride in creating memorable experiences and enjoys being part of a close-knit team committed to excellence.