Alumni Engagement Administrative Assistant (Hybrid)

Zymtronix Catalytic Systems Inc; City of Ithaca (NY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health care options

Tuition benefits

Job summary

Cornell University’s Alumni Affairs and Development division is seeking an Administrative Assistant III to support volunteer initiatives and engagement programs. You will coordinate meetings, manage participant communications, and maintain databases, while collaborating with alumni leaders and campus partners across Cornell.

The role emphasizes administrative coordination, event support, and data management, with a focus on excellent service and confidentiality.

Qualifications

• High School Diploma and two to four years relevant experience or equivalent combination.
• Advanced knowledge of Microsoft Office (Outlook, Calendar, Teams, Word, Excel, PowerPoint).
• Must be organized, detail-oriented, able to handle confidential information with integrity.
• Excellent customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Able to work under pressure and meet deadlines.
• Ability to balance multiple tasks from many team members.
• Ability to cultivate inclusive working relationships.

Responsibilities

• Coordinate meetings and events, in-person and virtual, including scheduling and follow-up.
• Serve as contact for alumni volunteers, volunteers, students, faculty, parents, and campus partners.
• Monitor inquiries and provide high-quality customer service.
• Support volunteer leadership organizations and committees.
• Maintain constituent information and program databases.
• Lead coordination of volunteer training and onboarding programs.
• Manage registration for major events and on-site operations.
• Develop participant communications and FAQs.
• Maintain volunteer program websites and internal tools.
• Perform data entry, reporting, and QA in university systems.
• Support financial processes including invoices and reimbursements.
• Assist with travel coordination and other administrative needs.
• Track projects and deadlines to support team effectiveness.

Skills

Microsoft Office

Organized

Customer service

Verbal communication

Written communication

Confidential information handling

Multi-tasking

Team collaboration

Relationship management

Education

High School Diploma

Associate’s Degree

Tools

iModules

PeopleSoft

OBIEE

Tableau

Qualtrics

Zoom

CampusGroups

AlumnIQ

Google Workspace

Job description

Cornell University’s Alumni Affairs and Development division is seeking an Administrative Assistant III to support volunteer initiatives and engagement programs. You will coordinate meetings, manage participant communications, and maintain databases, while collaborating with alumni leaders and campus partners across Cornell.

The role emphasizes administrative coordination, event support, and data management, with a focus on excellent service and confidentiality.