Aluminum Technical Service Engineer - Automotive QA

UNAVAILABLE; Columbus (MS); On-site; USD 75,000 - 110,000; Full time

Job summary

Aluminum Dynamics is seeking a technical customer-facing engineer to manage relationships with automotive aluminum customers and address product performance and quality issues. You will review inquiries, participate in RFQs from a technical perspective and support plant operations in solving quality problems.

Responsibilities include conducting part thickness and FLD analyses as needed, supporting product development and plant trials, and coordinating customer visits and audits.

Qualifications

• 4-year degree in engineering, technology, science, business or applicable field; 2 years aluminum plant experience OR 5 years in QA, engineering or manufacturing at aluminum customer.
• Data analysis & management skills (SQL, Access, MS Office, SPC, Minitab) and strong problem-solving ability.
• Excellent technical communication and customer-focused service orientation.

Responsibilities

• Regularly visit automotive aluminum customers for monitoring quality performance and feedback reports.
• Review inquiries and participate in RFQs from a technical perspective; verify specs and conduct new part investigations.
• Oversee review of customer complaints, claims and corrective actions; assist operations in troubleshooting quality issues.
• Provide technical support to customer facilities and perform thickness strain and FLD analyses when needed.
• Participate in product development, plant trials, audits, and certification procedures as required.
• Coordinate customer visits and maintain strong rapport with manufacturing, quality and engineering teams.

Skills

Data analysis & management

Technical communication

Problem solving

Multi-tasking

Customer-focused service

Education

Bachelors degree in engineering, technology, science, business or applicable field

Tools

SQL

Access

MS Office

SPC

Minitab

Job description

Aluminum Dynamics is seeking a technical customer-facing engineer to manage relationships with automotive aluminum customers and address product performance and quality issues. You will review inquiries, participate in RFQs from a technical perspective and support plant operations in solving quality problems.

Responsibilities include conducting part thickness and FLD analyses as needed, supporting product development and plant trials, and coordinating customer visits and audits.