Alternate Program Manager: Army Education Operations

Linkitall LLC; Fort Knox (KY); On-site; USD 75,000 - 110,000; Full time

Job summary

PSCI-LIA seeks a Program Manager to run daily operations for a 16-person team supporting the Army Continuing Education Division and U.S. Army Human Resources Command.

The Alternate Program Manager holds full authority when the Program Manager is absent and owns contract reporting to ensure Monthly Status Reports match ArmyIgnitED, JST, APT and TEAMS records. The role is based at Fort Knox in Kentucky, requiring coordination across Office Operations, ArmyIgnitED, testing, and finance teams.

Qualifications

• Bachelor's degree in education, business administration or management, workforce development or related field; 3–5 years in education and training.
• Master's degree and at least 4 years in training, administration and project management in a customer service field.
• Experience managing large-scale government projects; familiarity with government policies and procedures.
• Knowledge of military personnel automation systems and ability to work in a fully digital environment.
• Proficiency in Microsoft Office, including Excel.
• Fluency in reading, writing and speaking English.

Responsibilities

• Act with full authority for the contractor on all daily operations when the Program Manager is absent
• Manage daily operations across Office Operations, ArmyIgnitED, Army Personnel Testing, Joint Services Transcript and Finance teams
• Build the Monthly Status Report and Annual Roll Up Report, and reconcile every count to system transaction logs
• Manage requests for information: priority requests within four business hours and routine requests within one business day
• Maintain the alert roster, the daily PERSTAT by 0845 and semiannual alert roster tests
• Coordinate leave, coverage and cross training so performance standards hold during absences
• Support security processing, onboarding and training records for all staff
• Track deliverables in the suspense register and flag risks to the Program Manager early

Skills

MS Office

Excel

English fluency

Project management

Communication skills

Education

Bachelor's degree

Master's degree

Tools

ArmyIgnitED

JST

Army Personnel Testing

Job description

PSCI-LIA seeks a Program Manager to run daily operations for a 16-person team supporting the Army Continuing Education Division and U.S. Army Human Resources Command.

The Alternate Program Manager holds full authority when the Program Manager is absent and owns contract reporting to ensure Monthly Status Reports match ArmyIgnitED, JST, APT and TEAMS records. The role is based at Fort Knox in Kentucky, requiring coordination across Office Operations, ArmyIgnitED, testing, and finance teams.