Alterations Specialist: Precision Fitter & Customer Expert

Nordstrom, Inc.; Pittsburgh (Allegheny County); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

401k

PTO accruals

Holidays

performance-based incentives/bonuses

Job summary

Nordstrom, Inc. is seeking a skilled Tailor/Fitter to deliver exceptional alterations service in our store. You will measure customers, fit garments, and complete alterations to Nordstrom standards, ensuring on-time delivery and customer satisfaction.

You have 2–3 years of sewing or tailoring experience, strong communication, and the ability to stay organized in a fast-paced retail environment. A flexible schedule helps meet business needs.

Qualifications

• Previous fitting, tailoring, and sewing experience, preferred minimum 2-3 years.
• Clear, professional communication with coworkers and customers.
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Job description

Nordstrom, Inc. is seeking a skilled Tailor/Fitter to deliver exceptional alterations service in our store. You will measure customers, fit garments, and complete alterations to Nordstrom standards, ensuring on-time delivery and customer satisfaction.

You have 2–3 years of sewing or tailoring experience, strong communication, and the ability to stay organized in a fast-paced retail environment. A flexible schedule helps meet business needs.