Aloha Luxury Guest Concierge & Bell Desk
Accorhotel
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Benefits offered by this job
Job summary
Fairmont Orchid on Hawai‘i Island seeks a Guest Service Ambassador (Belldesk & Valet) to deliver exceptional welcome and assistance at the Porte Cochere, helping guests with arrivals, departures, luggage and transportation in a luxury, fast-paced setting.
Join a collaborative team of Heartists, enjoy benefits and employee discounts, and earn $18.00 USD per hour plus tips, with meal provisions and access to hotel amenities, reflecting the spirit of aloha in every guest interaction.
Qualifications
- Guest-focused service mindset.
- Excellent English reading/writing and speaking skills.
- Ability to work in a team and with diverse guests.
- Attention to detail in guest interactions and safety.
- Valid driver's license and reliable transportation.
Responsibilities
- Assist guests at arrival and departure with luggage and parking.
- Support with group transportation and shuttle needs.
- Perform room moves and deliveries as required.
- Coordinate with other departments to ensure seamless service.
- Provide warmer, personalized service in a luxury setting.
- Maintain high standards of cleanliness and appearance.
- Adhere to safety and hygiene procedures (HACCP).
Skills
Job description
Fairmont Orchid on Hawai‘i Island seeks a Guest Service Ambassador (Belldesk & Valet) to deliver exceptional welcome and assistance at the Porte Cochere, helping guests with arrivals, departures, luggage and transportation in a luxury, fast-paced setting.
Join a collaborative team of Heartists, enjoy benefits and employee discounts, and earn $18.00 USD per hour plus tips, with meal provisions and access to hotel amenities, reflecting the spirit of aloha in every guest interaction.
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