Allstate Sales Representative

Conway Insurance Agency; Oregon; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Conway Insurance Agency in the United States is seeking an Allstate Sales Representative to handle client inquiries, provide timely information, and connect with high-quality leads. This remote role requires insurance or relevant sales experience to succeed, offering the chance to match clients with products that fit their needs.

You will resolve issues, guide customers through coverage options, and support policy changes, renewals, and claims processes.

Qualifications

• Must have strong communication skills and empathy to understand client needs.
• Demonstrated ability to handle customer inquiries via phone and email.
• Ability to follow up on leads and educate clients about insurance options.
• Self-motivated with drive to succeed and ambitional career growth.
• Willingness to learn and adapt to product offerings and processes.

Responsibilities

• Follow-up on provided leads to offer product knowledge and insurance policies based on customer needs.
• Establish customer relationships and follow up with customers, as needed.
• Respond promptly to customer inquiries via phone and email.
• Provide information about insurance policies, coverage details, and claims processes.
• Assist clients with policy changes, updates, and renewals.
• Investigate and resolve customer issues or concerns with empathy and professionalism.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Customer service

Sales mindset

Communication

Empathy

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

As an Allstate Sales Representative , you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. In this position, high-quality leads will be provided to you. You will be responsible for connecting with potential clients to offer your knowledge and expertise, matching them with products that fit their unique needs. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.Please note, this remote role requires prior insurance experience or relevant sales experience to be considered.

Responsibilities

• Follow-up on provided leads to offer product knowledge and insurance policies based on customer needs.
• Establish customer relationships and follow up with customers, as needed.
• Responding promptly to customer inquiries via phone and email.
• Providing information about insurance policies, coverage details, and claims processes.
• Assisting clients with policy changes, updates, and renewals.
• Investigating and resolving customer issues or concerns with empathy and professionalism.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

• A valid insurance license
• Interest in marketing products and services based on customer needs
• Self-motivation and drive for personal success
• Excellent communication skills - written, verbal, and listening
• A coachable, positive attitude.
• A strong desire to take your career to the next level!

At Conway Insurance Agency, we pride ourselves in our team-oriented culture and agency success. This is a remote position.