Sales Representative

Fitzsimmons Insurance Services Inc.; Van Alstyne (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Fitzsimmons Insurance Services Inc. is seeking an Insurance Customer Service Representative to provide exceptional support to clients. This fully-remote role requires strong communication skills and prior experience in an Allstate agency. Responsibilities include establishing relationships with customers, responding to inquiries, and educating clients about insurance policies. Competitive salary and benefits such as dental insurance and paid time off are offered, along with opportunities for advancement.

Qualifications

• Prior experience in an Allstate agency is required.
• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers.
• Respond promptly to customer inquiries via phone and email.
• Provide information about insurance policies and claims processes.

Skills

Excellent communication skills

Proactivity in problem-solving

Teamwork

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Overview

As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

Candidates must have prior Allstate experience to be considered for this fully-remote role.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Respond promptly to customer inquiries via phone and email.
• Provide information about insurance policies, coverage details, and claims processes.
• Assist clients with policy changes, updates, and renewals.
• Investigate and resolve customer issues or concerns with empathy and professionalism.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal, and listening
• Proactive in problem‑solving
• Able to learn computer functions
• Ability to work in a team environment
• Prior experience in an Allstate agency

This is a remote position.