ALD Intermediate System Administrator

Paradigm Max Q LLC; Davidson (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and company holidays

Job summary

Paradigm Max Q LLC in Cherry Point, NC, seeks an ALD Intermediate System Administrator to maintain IT infrastructure for the 2nd Marine Aircraft Wing. This onsite role provides server, application, and network support, ensuring mission readiness and reliable operations in a demanding government environment.

The ideal candidate holds active Secret clearance and extensive experience with Active Directory, security management, and tier-1/2 helpdesk duties.

Qualifications

• Experience with ALD IT infrastructure, including servers, networks, and applications.
• Ability to manage user access via Active Directory and SAAR forms.
• Experience providing tier-1/2 helpdesk support in a government environment.

Responsibilities

• System & network support: maintain and troubleshoot ALD IT infrastructure.
• User & security management: handle access requests, onboarding/offboarding, mailboxes.
• Technical & helpdesk support: provide level 1–2 support for workstations and peripherals.

Skills

Active Directory administration

Server OS troubleshooting

DoN/USMC aviation IT familiarity

Cybersecurity IA familiarity

Job description

Title: ALD Intermediate System Administrator

LCAT: Intermediate System Administrator

Location: Cherry Point, NC.

Work Arrangement: Onsite

Clearance Requirement: Active Secret Clearance

Education: A minimum of 12 years' general experience with no degree; A minimum of 9 years' specific experience with no degree; A minimum of 10 years' general experience with an associate's degree; A minimum of 7 years' specific experience with an associate's degree; A minimum of 5 years' general experience with a bachelor's degree; A minimum of 5 years' specific experience with a bachelor's degree; A minimum of 6 years' general experience with a master's degree; A minimum of 3 years' specific experience with a master's degree; A minimum of 4 years' general experience with a PHD; A minimum of 1 year specific experience with a PHD

About Us

Paradigm Max Q is redefining defense industry support. Founded in 2023, we combine elite talent, disciplined execution, and innovative thinking to deliver measurable results that improve readiness and reduce costs for the government and warfighter. As a rapidly growing SDVOSB, we are committed to operational excellence, accountability, and building a high-performing organization that delivers exceptional results for our customers. Our mission is to deliver measurable results that strengthen national defense and empower those who serve.

Job Summary

*** Contingent Upon Contract Award ***

Provides technical support for the Aviation Logistics Department (ALD) IT infrastructure in support of the 2nd Marine Aircraft Wing's aviation readiness and deployable capability. Maintains and supports ALD servers, applications, and networks; manages user access and basic security; and delivers first- and second-level help desk support to keep ALD IT systems reliable and mission-ready.

Required Qualifications

• LCAT: Intermediate

Position

• Must be able to perform the PWS C.5.6 duties:
• (1) System & network support - maintain, configure, and support ALD IT infrastructure including servers and software applications; diagnose and resolve network connectivity and hardware issues; monitor network performance to ensure reliability.
• (2) User & security management - handle user access requests (SAAR forms), manage user permissions via Active Directory, implement basic security measures, assist with employee onboarding/offboarding, and manage OMB mailboxes.
• (3) Technical & helpdesk support - provide first- and second-level technical support for workstations, printers, and other peripherals, escalating complex issues as needed. Must hold/maintain a minimum Secret clearance.

Preferred Qualifications/Skills

• Active Directory administration
• Server and OS troubleshooting
• Experience in a DoN/USMC aviation logistics IT environment
• Familiarity with DoN cybersecurity/IA standards. (Desirable, not mandatory.)

What Success Looks Like

ALD IT infrastructure (servers, applications, networks) remains reliable and available; user access and permissions are processed accurately and on time via Active Directory/SAAR; onboarding/offboarding and mailbox management run smoothly; and tier 1–2 helpdesk issues are resolved or appropriately escalated, keeping ALD personnel mission-ready.

Benefits Statement

• Paradigm Max Q provides eligible employees with a comprehensive benefits package that includes medical, dental, and vision insurance; life insurance; short-term and long-term disability coverage; a 401(k)-retirement plan; paid time off (PTO) for vacation; and company-paid holidays. The benefits package also includes reimbursement for a Planet Fitness Black Card membership.

EEO Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other characteristics protected by applicable law.

Location-Based Compensation

Compensation is determined based on the employee's primary work location, applicable labor market, experience, education, certifications, security clearance, and other job-related factors. Candidates working outside the DMV may receive a different salary range consistent with local market conditions and applicable law.