Alaska Reservations Specialist | Upsell & Guest Care

Pursuitcollection; Alaska; On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Free access to Pursuit attractions

50% discounts for friends

Discounts on hotel stays

Job summary

A hospitality organization in Alaska seeks a Reservations Agent to handle booking inquiries and maintain excellent customer service. The ideal candidate will have 1-2 years of call center experience, strong communication skills, and proficiency with reservation systems. The role starts on April 1 and ends on October 1, offering a competitive starting wage of $18.00. Join a team dedicated to creating memorable experiences for guests in iconic locations.

Qualifications

• 1-2 years’ experience working in a call centre environment.
• Proficient with computers.
• Telephone manners are courteous.

Responsibilities

• Make and change reservations for various services.
• Handle inquiries through phone, email, and chat.
• Build rapport with travel trade partners.

Skills

Customer service

Communication

Problem solving

Sales

Fluent English

Tools

Reservation systems

Maestro

Job description

A hospitality organization in Alaska seeks a Reservations Agent to handle booking inquiries and maintain excellent customer service. The ideal candidate will have 1-2 years of call center experience, strong communication skills, and proficiency with reservation systems. The role starts on April 1 and ends on October 1, offering a competitive starting wage of $18.00. Join a team dedicated to creating memorable experiences for guests in iconic locations.