Headquarters Reservations & Tour Lead (Seasonal)

Denali Park Adventures; Alaska; On-site; USD 22,730 - 32,373; Full time

Job summary

Denali Park Adventures is seeking a Tour Office and Reservations Manager to oversee the team and ensure high-quality customer service. This role involves training staff, managing tour schedules, and maintaining communication with guests and travel partners.

Applicants should have a background in hospitality or tourism, with strong leadership and communication skills. Pay starts at $22 per hour, depending on experience, including a seasonal bonus.

Qualifications

• 1 year of relevant hospitality/tourism experience.
• Demonstrated leadership and management skills.
• Strong oral and written communication abilities.

Responsibilities

• Train and manage Adventure Experts.
• Maintain positive communication with guests and partners.
• Organize and oversee tour scheduling.

Skills

Leadership

Customer service skills

Communication skills

Team management

Problem-solving skills

Education

High School/GED or College degree in Business/Hospitality/Tourism

Tools

POS systems

Job description

Denali Park Adventures is seeking a Tour Office and Reservations Manager to oversee the team and ensure high-quality customer service. This role involves training staff, managing tour schedules, and maintaining communication with guests and travel partners.

Applicants should have a background in hospitality or tourism, with strong leadership and communication skills. Pay starts at $22 per hour, depending on experience, including a seasonal bonus.