Alaska Lodge Retail Store Supervisor — Lead & Inspire

Princess Cruises and Holland America Line; Alaska; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Free cruise after first season

Referral rewards

Employee travel perks

Professional development

Job summary

Princess Cruises and Holland America Line is seeking a Supervisor, Retail Store for Denali Princess Wilderness Lodge. This seasonal full-time role leads a Gift Shop team, drives sales, and ensures exceptional guest experiences in a cruise-line hospitality setting.

The position requires physical stamina, ability to work in a fast-paced environment, and compliance with health and safety standards. Housing may be provided in Alaska, with background check and US work eligibility.

Qualifications

• Must pass a pre-employment background check.
• Minimum age of 18 years to reside in company housing where available.
• Must be eligible to work in the United States; sponsorship of employment visas is not available at this time.

Responsibilities

• Motivate the sales team and engage guests.
• Oversee opening and closing of retail venues with cash and credit card transactions and accountability.
• Generate maximum sales while providing excellent customer service and a positive work environment.
• Communicate and coordinate with multiple departments in a friendly and professional manner.
• Maintain records, reports, logs, and files per company policies and guidelines.
• Contribute to display and presentation of products including stocking and replenishing merchandise.
• Keep work areas organized, clean, and sanitized.

Skills

Physical strength

Organization

Prioritization

Fast-paced environment

Independence

Health & safety compliance

Stand/Walk 8 hours

Job description

Princess Cruises and Holland America Line is seeking a Supervisor, Retail Store for Denali Princess Wilderness Lodge. This seasonal full-time role leads a Gift Shop team, drives sales, and ensures exceptional guest experiences in a cruise-line hospitality setting.

The position requires physical stamina, ability to work in a fast-paced environment, and compliance with health and safety standards. Housing may be provided in Alaska, with background check and US work eligibility.