Alaska Ferry Reservations Admin Assistant

Alaska Manufacturing Extension Partnership; Juneau, Northern (AK, KY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Alaska Department of Transportation and Public Facilities (DOT&PF) in Juneau, Alaska, invites applications for an Administrative Assistant 2. You will handle reservations for the public, ensuring high-quality customer service and accurate processing of travel inquiries.

The position emphasizes teamwork, judgment, and strong communication in a government setting. Based in Juneau, this role contributes to the Marine Transportation system and state infrastructure, offering opportunities for

Qualifications

• Six months of advanced clerical experience in state or equivalent environment.
• Six months of post-secondary education, vocational education, or advanced-level clerical experience (3 semester/4 quarter hours = 1 month).

Responsibilities

• Administrative Assistants are the backbone of the Ferry System, ensuring passengers are taken care of. They exercise independent judgment when making AMHS reservations for the public.
• The role requires excellent customer service, teamwork, and sound judgment in daily operations.

Skills

Customer Service

Problem Solving

Resilience

Oral and Written Communication

Team Building

Education

Six months of advanced clerical experience

Six months of post-secondary education or vocational training

Job description

Alaska Department of Transportation and Public Facilities (DOT&PF) in Juneau, Alaska, invites applications for an Administrative Assistant 2. You will handle reservations for the public, ensuring high-quality customer service and accurate processing of travel inquiries.

The position emphasizes teamwork, judgment, and strong communication in a government setting. Based in Juneau, this role contributes to the Marine Transportation system and state infrastructure, offering opportunities for