Alaska DMV Customer Service Clerk I — Licensing & Exams

State of Alaska; Fairbanks (AK); On-site; USD 41,000 - 55,000; Full time

Job summary

State of Alaska's Division of Motor Vehicles seeks a Motor Vehicle Customer Service Representative (MVCSR1) to join the public service team. You will verify documentation, explain DMV policies, and administer road tests for various licenses while assisting customers in a fast-paced environment.

Ideal candidates have strong communication skills, attention to detail, and comfort using computer systems to manage licensing and vehicle information. Alaska residency is required for applicants.

Qualifications

• Adaptability to changing priorities and multiple demands.
• Basic arithmetic and numerical reasoning for everyday problems.
• Excellent customer service and communication with the public.
• Proficiency with computers, software, databases, and automated systems.

Responsibilities

• Examine documents and information for accuracy to issue credentials or vehicle data.
• Explain DMV policies, statutes, and regulations to the public.
• Administer road examinations for non-commercial, commercial, and motorcycle licenses.
• Interact with customers and enter/retrieve data as needed.

Skills

Adaptability

Math reasoning

Customer service

Computer skills

Self-management

Education

Postsecondary education substitution

Job description

State of Alaska's Division of Motor Vehicles seeks a Motor Vehicle Customer Service Representative (MVCSR1) to join the public service team. You will verify documentation, explain DMV policies, and administer road tests for various licenses while assisting customers in a fast-paced environment.

Ideal candidates have strong communication skills, attention to detail, and comfort using computer systems to manage licensing and vehicle information. Alaska residency is required for applicants.