Alarm Technician I: Panel Programming & Support

ECS; Dulles Town Center (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

A technology services firm is seeking an Alarm Technician I for their Dulles, VA office. This entry-level role focuses on providing technical support related to alarm systems, assisting customers and field technicians. Candidates must possess a high school diploma and at least one year of experience in the relevant industry. Strong communication and computer skills are essential. The position is contingent upon additional funding.

Qualifications

• Must have a minimum of one year of favorable work experience in the alarm monitoring, installation and/or service industry.
• Must possess strong communication skills for technical and non-technical personnel.
• Be able to manage and prioritize tasks from multiple simultaneous sources.

Responsibilities

• Provide technical support in alarm panel programming and diagnostics.
• Offer customer account support and assist contract field technicians.
• Run reports from databases and operate alarm monitoring software.

Skills

Technical support

Customer service

Alarm panel programming

Diagnostic and service support

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

A technology services firm is seeking an Alarm Technician I for their Dulles, VA office. This entry-level role focuses on providing technical support related to alarm systems, assisting customers and field technicians. Candidates must possess a high school diploma and at least one year of experience in the relevant industry. Strong communication and computer skills are essential. The position is contingent upon additional funding.