Alarm System Operations Administrator

Dunbar Security Solutions; Richmond (VA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Short-term and long-term disability

401(k) retirement plan

Paid vacation, sick days, and holidays

Job summary

Dunbar Security Solutions is seeking an Operations Administrator to support our Virginia Systems branch in Richmond. This role handles reporting, billing, inventory, scheduling, and administrative coordination to keep operations running smoothly.

The ideal candidate has 1–2 years in corporate admin or finance, advanced Excel skills, and experience with an ERP system. You will collaborate with supervisors, manage licensing and renewals, and ensure accurate filing and logistics across the branch.

Qualifications

• 1–2 years of corporate administrative, HR, or finance experience.
• Advanced Microsoft Excel skills.
• Experience with an enterprise ERP system.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Professional, courteous approach to customer service.
• Ability to work well in a team environment.
• Reliable attendance and overtime availability.

Responsibilities

• Complete weekly operational reports.
• Coordinate with department supervisors and managers as needed.
• Track system license information and renewal dates.
• Maintain and track inventory for customers and jobs.
• Order and receive parts for jobs and service tickets.
• Manage branch billing, accounts payable, and monthly closings.
• Schedule jobs and service appointments with customers.
• Coordinate the fleet and equipment maintenance program.
• Create and maintain electronic and physical filing systems.
• Perform other related duties as assigned.

Skills

Problem solving

Analytical skills

Verbal communication

Written communication

Customer service

Teamwork

Attendance reliability

Tools

Microsoft Excel

ERP system

Job description

Job Title: Operations Administrator

Location: Richmond, VA
Pay: $50,000 – $55,000 per year
Job Type: Full-time
Schedule:Monday–Friday, 8:00 AM – 5:00 PM

About Dunbar Security Solutions

Dunbar Security Solutions is a trusted provider of professional security services. Join our team and build a rewarding career in the security industry, where safety, professionalism, and growth come first.

Position Summary

The Operations Administrator supports our Virginia Systems branch by keeping operations organized and running smoothly. This role handles reporting, billing, inventory, scheduling, and administrative coordination across the branch.

Responsibilities

• Complete weekly operational reports
• Coordinate with department supervisors and managers as needed
• Track system license information and renewal dates
• Maintain and track inventory for customers and jobs
• Order and receive parts for jobs and service tickets
• Manage branch billing, accounts payable, and monthly financial closing
• Schedule jobs and service appointments with customers
• Coordinate the fleet and equipment maintenance program
• Create and maintain electronic and physical filing systems
• Perform other related duties as assigned

Qualifications

• 1–2 years of corporate administrative, HR, or finance experience
• Advanced Microsoft Excel skills
• Experience with an enterprise ERP system
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Professional, courteous approach to customer service
• Ability to work well in a team environment
• Reliable attendance and availability to work overtime when needed

Key Competencies

• Customer service
• Ethical conduct
• Attention to detail
• Communication

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability
• 401(k) retirement plan
• Paid vacation, sick days, and holidays

Dunbar Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.