Field Service Technician - CCTV & Alarm Systems

Dunbar Security Solutions; Richmond (VA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Company vehicle and tools provided

Overtime opportunities

Career growth opportunities

Supportive team environment

Stable long-term employment

Job summary

Dunbar Security Solutions in Richmond, VA is seeking a Field Service Technician to install, test, and service CCTV, alarm, and access control systems on commercial and residential sites. This hands-on role demands low-voltage installation, running cabling, mounting cameras, configuring panels, and strong problem-solving in the field.

A valid Virginia driver’s license with a clean driving record is required, and a company vehicle is provided where applicable.

Qualifications

• Prior hands-on experience installing or servicing CCTV, alarm, or access control systems.
• Working knowledge of CCTV camera and NVR/DVR installation; intrusion alarm panel installation and programming; access control hardware (card readers, electronic locks).
• Virginia DCJS Electronic Security Technician Registration, or eligibility to obtain one.
• Valid driver's license with an acceptable driving record.
• Comfortable using hand tools, power tools, and cable-pulling equipment.

Responsibilities

• Install, terminate, and test low-voltage cabling for CCTV, alarm, and access control systems.
• Mount and configure security cameras, DVRs/NVRs, alarm panels, motion sensors, door contacts, card readers, and electronic locks.
• Run conduit and cable through walls, ceilings, attics, and crawlspaces.
• Program and configure alarm panels and access control systems.
• Diagnose and repair system malfunctions in the field.
• Test and inspect completed installations to ensure proper operation and code compliance.
• Perform emergency/after-hours service calls as needed.
• Relocate and upgrade existing security equipment at customer sites.
• Maintain accurate service tickets and installation documentation.
• Work on ladders, lifts, and in tight or elevated spaces as required by the job site.

Skills

CCTV installation

NVR/DVR installation

Alarm panel installation

Access control hardware

Wiring diagrams

Troubleshooting in field

Hand tools

Power tools

Cable-pulling

Customer communication

Tools

Hand tools

Power tools

Cable-pulling equipment

Job description

Overview

Dunbar Security Solutions is a trusted provider of professional security services. Join our team and build a rewarding career in the security industry where safety, professionalism, and growth comes first.

Job Skills / Requirements

Field Service Technician – CCTV & Alarm Systems

Dunbar Security Solutions | Richmond, Virginia Job Type: Full-Time Pay: $32 – $38 per hour

This is a hands-on field installation role - not an IT, help desk, or remote support position. You will be on job sites daily running cable, mounting equipment, and physically installing and repairing security hardware.

Dunbar Security Solutions is hiring an experienced Alarm & CCTV Field Technician to install, service, and repair electronic security systems at commercial and residential sites throughout the Richmond area. This role is built for someone who has worked as a low-voltage technician, security systems installer, alarm technician, or CCTV installer - not a computer repair, network, or help desk background.

What We Offer

• Competitive pay based on experience
• Company vehicle and tools provided (where applicable)
• Opportunities for overtime
• Career growth and advancement opportunities
• Supportive team environment
• Stable, long-term employment in the security industry

What You Will Be Doing

• Install, terminate, and test low-voltage cabling for CCTV, alarm, and access control systems
• Mount and configure security cameras, DVRs/NVRs, alarm panels, motion sensors, door contacts, card readers, and electronic locks
• Run conduit and cable through walls, ceilings, attics, and crawlspaces
• Program and configure alarm panels and access control systems
• Diagnose and repair system malfunctions in the field
• Test and inspect completed installations to ensure proper operation and code compliance
• Perform emergency/after-hours service calls as needed
• Relocate and upgrade existing security equipment at customer sites
• Maintain accurate service tickets and installation documentation
• Work on ladders, lifts, and in tight or elevated spaces as required by the job site

Physical Requirements

• Ability to climb ladders and work at heights
• Ability to work in attics, crawlspaces, and other confined spaces
• Comfortable working outdoors in varying weather conditions
• Valid driver's license and ability to travel to job sites throughout the region

Required Qualifications

• Prior hands-on experience installing or servicing CCTV, alarm, or access control systems (low-voltage / electronic security trade background required)
• Working knowledge of:
• • CCTV camera and NVR/DVR installation
  • Intrusion alarm panel installation and programming
  • Access control hardware (card readers, electronic locks, door hardware)
• Valid Virginia DCJS Electronic Security Technician Registration, or eligibility to obtain one
• Valid driver's license with an acceptable driving record
• Comfortable using hand tools, power tools, and cable-pulling equipment

Skills & Competencies

• Strong troubleshooting skills in a live field environment
• Ability to read basic wiring diagrams and site plans
• Excellent verbal and written communication with customers
• Professional appearance and demeanor
• Ability to work independently and manage a daily service/install schedule
• Ability to work as part of a team on larger installation projects

Additional Information / Benefits

Dunbar Benefits:

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• 401k Plan

Dunbar Security Solutions is an Equal Opportunity Employer. We value diversity and encourage candidates from all backgrounds to apply.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This is a Full-Time position 1st Shift, Rotating weekends on call.