Job Description
About Us:
Established in 1978, Illinois Alarm is a leader in electronic life safety & security solutions for the past 46 years. We are dedicated to providing exceptional service to our subscribers. We are looking for a highly motivated individual who values customer service and teamwork to join our dynamic team.
Responsibilities:
- Install and service burglar alarms, fire alarms, camera systems, access control, and intercom systems.
- Provide excellent customer service and support.
- Work collaboratively with the team to ensure high-quality installations and service.
Requirements:
- Must possess a State of Illinois Permanent Employee Registration Card (PERC) or have the proper background to obtain one.
- Effective communication skills, both written and verbal, with subscribers and office staff.
- Willingness to adhere to all Illinois Alarm installation and employment policies.
- Minimum of 3 years of experience in the low voltage industry.
- Proven expertise in installing and servicing burglar alarms, fire alarms, and camera systems.
- Proficiency with computers and familiarity with Microsoft Word, Outlook, and Excel.
- Attention to detail and good time management skills.
- Ability to read blueprints.
- Knowledge of Electrical Code, NFPA 72 & 101, International Building Code, or willingness to learn.
- Ability to work independently with minimal supervision.
- Familiarity with a Volt Meter.
- Ability to drive in all weather conditions.
- Ability to lift packages and equipment from 5 lbs. to 50 lbs.
- Availability to perform On Call Service (after hours, weekends, holidays) upon request.
- NICET Level 1 certification; if not certified, must obtain within 18 months of hire.
What We Offer:
- Competitive pay.
- Service vehicle, company cell phone, iPad, laptop, and uniforms provided.
- 40 hours of Paid Time Off (PTO).
- Holiday Pay.
- Paid continued education.
- Comprehensive health care benefits through Blue Cross Blue Shield, fully paid by Illinois Alarm.
- Dental and vision coverage through Delta Dental & Delta Vision, fully paid.
- Company-paid life insurance policy.
- Bonus policy offering additional PTO, which can be used or paid out annually.
We are the first and longest Bosch Authorized Security Dealer in Illinois, Kidde ESD, Pro Data Key Certified Dealer, and Authorized Digital Watchdog Dealer.
Illinois Alarm Service is an equal opportunity employer.