Airport Zone Manager: Lead Retail Ops & Guest Experience

Paradies Lagardere Default; Milwaukee (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Paradies Lagardere at Milwaukee Mitchell International Airport (MKE) seeks a Zone Manager to lead a fast-paced retail team and deliver exceptional guest experiences. This hands-on leadership role focuses on people, operations, and customer service across the assigned area.

You will coach and train associates, oversee opening and closing procedures, maintain merchandising standards, and drive sales through promotions while collaborating with airport partners.

Qualifications

• Experience in retail or food service leadership.
• Strong communication and problem-solving skills.
• Willing to work weekends/holidays.

Responsibilities

• Lead by example and support your team across the assigned area.
• Oversee opening/closing procedures and manage inventory.
• Drive sales through promotions and customer experience.
• Coach and train associates; partner with leadership on development.
• Maintain a safe, clean, and organized work environment.

Skills

Leadership

Customer service

Communication

Problem solving

Operations

Flexibility

Education

High School or better.

Job description

Paradies Lagardere at Milwaukee Mitchell International Airport (MKE) seeks a Zone Manager to lead a fast-paced retail team and deliver exceptional guest experiences. This hands-on leadership role focuses on people, operations, and customer service across the assigned area.

You will coach and train associates, oversee opening and closing procedures, maintain merchandising standards, and drive sales through promotions while collaborating with airport partners.