Airport Wheelchair Passenger Specialist

Grupo EULEN; Hempfield Township (Westmoreland County); On-site; USD 17,000 - 22,000; Full time

Job summary

Grupo Eulen is hiring at the airport to provide passenger transport services, including wheelchair assistance and connection support. The role requires reading airline documents and maintaining a professional demeanor with travelers at all times.

Candidates should demonstrate strong customer service, the ability to lift 70 lbs, and the stamina to stand or walk for long periods. Training will be provided; equal opportunity employer.

Qualifications

• Customer service experience preferred.
• Must be able to lift 70lbs or more.
• Stand, squat, kneel, and walk 70% or more of the scheduled time.
• Maintain customer service professionalism under pressure and in a stressful environment.
• Read airline boarding passes.
• Always be professional in appearance and manners to passengers and any other person at the airport.
• Training will be provided. Great customer service skills.

Responsibilities

• Transports passengers requiring wheelchair service within the terminal and aircraft.
• Must be able to read airline tickets, monitors, various domestic and international forms, and airline city codes.
• Transporting passengers to a connecting flight operated by a different carrier.
• Always be professional in appearance and manners to passengers and any other person at the airport.
• Stand, walk, or kneel for extended periods and maintain customer service under pressure.
• Great customer service skills.

Skills

Customer service

Able to lift 70 lbs

Read airline documents

Professional appearance

Education

High School or better

Job description

Grupo Eulen is hiring at the airport to provide passenger transport services, including wheelchair assistance and connection support. The role requires reading airline documents and maintaining a professional demeanor with travelers at all times.

Candidates should demonstrate strong customer service, the ability to lift 70 lbs, and the stamina to stand or walk for long periods. Training will be provided; equal opportunity employer.