Airport Wheelchair Agent — Passenger Mobility Champion

Unifi Aviation LLC; Cleveland (OH); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Paid time off (PTO)

Earned wage access (Payactiv)

Travel discounts

Job summary

Prospect Airport Services is seeking a wheelchair assistant to provide compassionate passenger support at the airport, guiding customers from curbside to aircraft.

You will lift and assist passengers, help with baggage, and follow safety procedures. The role requires a high school diploma, English proficiency, and the ability to obtain required credentials for airport or state authorities; shift work including nights, weekends, and holidays is expected.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Proficient in English.

Responsibilities

• Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience.
• Assist passengers requiring wheelchair assistance in transporting and checking in or claiming baggage.
• Lift, assist passengers requiring wheelchair assistance up or downstairs of aircraft and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area for usage.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Skills

Proficient in English

Education

High School diploma or GED

Job description

Prospect Airport Services is seeking a wheelchair assistant to provide compassionate passenger support at the airport, guiding customers from curbside to aircraft.

You will lift and assist passengers, help with baggage, and follow safety procedures. The role requires a high school diploma, English proficiency, and the ability to obtain required credentials for airport or state authorities; shift work including nights, weekends, and holidays is expected.