Airport Wheelchair Assistant

Menzies Aviation; Burlingame (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Menzies Aviation in Burlingame, CA, is seeking a compassionate wheelchair assistant to support airline passengers with mobility needs at the airport.

You will push wheelchairs, assist passengers through gates, complete incident reports, follow dispatcher orders, and maintain safety and courtesy in a fast-paced terminal environment. Strong customer service and communication skills are essential, along with the ability to lift up to 70 lbs and pass background checks.

Qualifications

• High School diploma or GED is preferred.
• Must be 18 years of age and eligible to work in the US.
• Must pass criminal background check and a drug screen.
• Must possess a valid Driver's License.
• Able to obtain an airport badge.
• Able to lift up to 70 lbs.
• Ability to work various shifts.
• Strong customer service and communication skills.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll customer-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and be attentive to each passenger's needs.
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
• Exceed customer service standards.
• Carry out other duties as assigned.

Skills

Customer service

Verbal communication

Shift flexibility

Lift up to 70 lbs

Education

High School Diploma

GED

Job description

Menzies Aviation in Burlingame, CA, is seeking a compassionate wheelchair assistant to support airline passengers with mobility needs at the airport.

You will push wheelchairs, assist passengers through gates, complete incident reports, follow dispatcher orders, and maintain safety and courtesy in a fast-paced terminal environment. Strong customer service and communication skills are essential, along with the ability to lift up to 70 lbs and pass background checks.