Airport Valet Shift Lead - Lead the Team & Drive Service

LAZ Parking; Missouri; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health coaching

Employee Assistance Program (EAP)

Smoking cessation program

401k

Medical, Dental, Vision

Paid time off

Short/Long Term Disability

Job summary

LAZ Parking is seeking a Valet Shift Lead to oversee facilities during off-shift hours and greet customers with a welcoming atmosphere. The role requires prior valet or valet supervisor experience and a strong focus on safety and efficiency in a parking environment.

The position offers full-time hours with a Saturday-Wednesday 2pm-10:30pm schedule, a $21.50/hour wage, and benefits including 401k, health/dental/vision, and paid time off.

Qualifications

• Must have prior valet or valet supervisor experience.
• Strong customer service experience required.
• Parking industry experience is required.

Responsibilities

• Ensures staff adheres to rules of conduct, policies and procedures.
• Supervises, mentors, and trains staff on day-to-day activities.
• Promotes good customer relations by providing premier customer satisfaction with a friendly demeanor.
• Assist customers over intercom system, in lobbies, lanes, and in the parking office.
• Responsible for running reports related to daily revenue, credit cards, garage data, or other reports requested by management.
• Assists with creation of weekly garage schedule.
• Resolves customer service issues or questions as needed.

Skills

Professional communication

English proficiency

Feedback openness

Urgency

Continuous improvement

Teambuilding

Education

High school diploma or GED

Job description

LAZ Parking is seeking a Valet Shift Lead to oversee facilities during off-shift hours and greet customers with a welcoming atmosphere. The role requires prior valet or valet supervisor experience and a strong focus on safety and efficiency in a parking environment.

The position offers full-time hours with a Saturday-Wednesday 2pm-10:30pm schedule, a $21.50/hour wage, and benefits including 401k, health/dental/vision, and paid time off.