Airport-to-Hotel Shuttle Driver & Guest Concierge

Driftwood Hospitality Management; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Driftwood Hospitality Management in Plano, TX is seeking a courteous bell attendant to support guest services, transport guests, and manage luggage with a focus on safety and guest satisfaction.

Responsibilities include driving guests to the airport and local areas, assisting the front desk, and maintaining lobby areas. A professional demeanor and knowledge of local attractions are essential.

Qualifications

• Valid Class B license required.
• Positive, professional attitude in guest interactions.
• Knowledge of local hotel operations and city geography.
• Ability to follow traffic regulations and safety rules.
• Proficiency with basic computer and phone systems.

Responsibilities

• Drive guests between airport, hotel and local area.
• Open/close vehicle doors for guests and assist with luggage.
• Assist front desk with guest requests and delivering items to rooms.
• Maintain lobby and baggage areas clean and organized.
• Greet guests and provide directions, recommendations and travel info.
• Follow safety procedures and report incidents to management.

Skills

Valid Class B license

Guest service mindset

Knowledge of hotel & city

Traffic rules comprehension

Computer/phone/office equipment

Adaptive under pressure

Job description

Driftwood Hospitality Management in Plano, TX is seeking a courteous bell attendant to support guest services, transport guests, and manage luggage with a focus on safety and guest satisfaction.

Responsibilities include driving guests to the airport and local areas, assisting the front desk, and maintaining lobby areas. A professional demeanor and knowledge of local attractions are essential.