Airport Terminal Operations Coordinator

Connecticut Airport Authority; Windsor Locks (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Connecticut Airport Authority is seeking a Terminal Services Coordinator to support the direction of terminal operations at Bradley International Airport in Windsor Locks, CT. You will help monitor passenger activity, coordinate functions across departments, and assist in daily operational tasks to ensure a safe and efficient terminal environment.

The role emphasizes collaboration with managers and staff, performance of inspections, and active involvement in customer-facing events and emergency

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to coordinate multiple terminal activities and stakeholders.
• Strong communication and reporting skills.

Responsibilities

• Assist and coordinate day-to-day terminal operations at Bradley International Airport.
• Inspect partner operations for compliance with requirements.
• Support passenger flow and queue management at security checkpoints.
• Foster positive relationships and maintain effective communication with partners.
• Provide customer service excellence through daily monitoring and issue resolution.

Skills

Customer service

Operations coordination

Facility inspection

Communication

Job description

Connecticut Airport Authority is seeking a Terminal Services Coordinator to support the direction of terminal operations at Bradley International Airport in Windsor Locks, CT. You will help monitor passenger activity, coordinate functions across departments, and assist in daily operational tasks to ensure a safe and efficient terminal environment.

The role emphasizes collaboration with managers and staff, performance of inspections, and active involvement in customer-facing events and emergency