Airport Station Operations Leader

PrimeFlight Aviation Services; Monterey (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

PrimeFlight Aviation Services is seeking a Station Manager to oversee all operations at a specific airport station. You will lead staff, coordinate with airlines, ensure regulatory compliance, and manage budgets to optimize performance and safety.

This role requires 7+ years in airport operations or related fields, strong leadership and negotiation skills, and the ability to adapt to a fast-paced, 24/7 environment. Strong communication and safety culture are essential.

Qualifications

• 18 years of age or older.
• Must be legally authorized to work in the country of employment.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking).
• Minimum of 7 years of experience in airport operations or a related field.
• Proven experience in a managerial or supervisory role.
• Excellent communication and negotiation abilities.
• Knowledge of airport operational procedures and regulatory requirements.
• Ability to work in a fast-paced and dynamic environment.
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices.
• Effectively communicate with colleagues and clients, both in-person and through electronic means.
• Pass a background check and drug screen.
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs, and related authorities).
• Airlines are 24/7, so shifts including nights, weekends and holidays may be required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Responsibilities

• Oversee the day-to-day operations of the airport service station.
• Lead and manage a team of supervisors, agents, and support staff.
• Develop and implement station policies, procedures, and standards.
• Monitor and manage station performance metrics including on-time performance, customer satisfaction, and financial targets.
• Collaborate with airline partners and airport authorities to coordinate services.
• Conduct regular staff meetings and training sessions.
• Foster a culture of safety and conduct safety audits and inspections.
• Manage staffing levels, schedules, and assignments to control labor costs.
• Handle customer inquiries, complaints, and escalations.
• Implement and maintain quality control measures to uphold service standards.
• Manage station budget, including expense control and revenue optimization.
• Coordinate equipment maintenance and infrastructure improvements.
• Ensure compliance with security protocols and report incidents.
• Develop relationships with vendors and suppliers for resources.
• Implement environmental sustainability initiatives.
• Prepare reports for senior management and recommend improvements.
• Plan and execute station-wide events and promotions.

Skills

Leadership

Communication

Regulatory knowledge

Budget management

Staffing & scheduling

Negotiation

Safety compliance

Problem solving

Operational procedures

Multitasking

Technology use

Background check clearance

Flexibility

Job description

PrimeFlight Aviation Services is seeking a Station Manager to oversee all operations at a specific airport station. You will lead staff, coordinate with airlines, ensure regulatory compliance, and manage budgets to optimize performance and safety.

This role requires 7+ years in airport operations or related fields, strong leadership and negotiation skills, and the ability to adapt to a fast-paced, 24/7 environment. Strong communication and safety culture are essential.