Airport Station Manager: Lead Operations & Service

Southern Airways Corporation; Jonesboro (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Surf Air Mobility is seeking a Station Manager to lead airport operations, ensure excellent customer service, and supervise station staff. The role requires strong leadership, adherence to FAA and airline standards, and coordination with corporate offices to drive growth and safety.

The ideal candidate will manage staffing, operations, and communications in a 24/7 environment, with a focus on reliability, performance, and regulatory compliance.

Qualifications

• Leads and directs station staff to meet goals.
• Ensures compliance with FAA, airline and airport regs.
• Experience supervising teams in a fast-paced environment.
• Excellent written and verbal communication skills.
• Professional appearance and demeanor required.
• Ability to diffuse stressful situations.
• Detail oriented with a focus on safety and service.

Responsibilities

• Oversee airport customer service agent duties and staffing.
• Ensure safety, security and regulatory standards are followed.
• Liaise with corporate HQ and local business community.
• Identify local growth opportunities and coordinate on development programs.
• Maintain equipment, supplies and station records.
• Manage scheduling within budget and staffing guidelines.
• Train and supervise staff, uphold company policies.

Skills

Leadership

Customer service

Communication

Regulatory compliance

Staff scheduling

Problem solving

Education

High school diploma

Tools

Reservation systems

PC proficiency

Phone systems

Job description

Surf Air Mobility is seeking a Station Manager to lead airport operations, ensure excellent customer service, and supervise station staff. The role requires strong leadership, adherence to FAA and airline standards, and coordination with corporate offices to drive growth and safety.

The ideal candidate will manage staffing, operations, and communications in a 24/7 environment, with a focus on reliability, performance, and regulatory compliance.