Airport Station Manager – DFW

Contour Covering Technology B.V.; Texas; In loco; USD 44.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

401(k) Savings Plan with 6% match

Paid sick leave

Descrizione del lavoro

Contour Airlines is seeking a Station Manager to lead and coordinate all airport operations at the assigned station, overseeing ticket counter, gate, baggage, and ramp functions to deliver safe, efficient, and customer-focused service.

You will supervise Cross-Utilized Airport Agents, ensure regulatory compliance with FAA/TSA/OSHA, and collaborate with Inflight Services, SOCC, and leadership to maintain on-time performance and exceptional service.

Competenze

• High school diploma or GED preferred.
• Aviation-related education or experience is a plus.
• Experience in airport/aviation operations is desirable.

Mansioni

• Oversee day-to-day station operations, ensuring safety, regulatory compliance, and on-time performance.
• Lead, supervise, and support Cross-Utilized Airport Agents, including scheduling, training, coaching, performance management, and corrective action when required.
• Interact directly with passengers, flight crews, ground handling staff, and vendors to ensure exceptional customer service.
• Perform and oversee ticket counter, gate, baggage, and ramp duties, including check-in, re-booking, boarding/deplaning, baggage handling, and special service requests.
• Marshal, tow, pushback, and deice aircraft while maintaining ramp safety and GSE integrity.
• Conduct investigations of operational incidents (e.g., GSE or aircraft damage, LOIs), prepare reports, and implement corrective actions.
• Respond to irregular operations (IROPs), taking proactive measures to minimize customer disruption.
• Ensure compliance with FAA, TSA, OSHA, EPA, and Company standards.
• Maintain strong communication with Inflight Services, SOCC, and Company leadership.
• Other duties as assigned by management.

Conoscenze

Leadership

Communication

Problem-solving

FAA knowledge

Microsoft Office

Formazione

High school diploma or GED

Aviation-related education

Strumenti

Microsoft Office 365

Excel

Word

Outlook

Descrizione del lavoro

Contour Airlines is seeking a Station Manager to lead and coordinate all airport operations at the assigned station, overseeing ticket counter, gate, baggage, and ramp functions to deliver safe, efficient, and customer-focused service.

You will supervise Cross-Utilized Airport Agents, ensure regulatory compliance with FAA/TSA/OSHA, and collaborate with Inflight Services, SOCC, and leadership to maintain on-time performance and exceptional service.