Airport Shuttle Driver - Free Meals on Shift & Guest Service

Hei Hotels Inc.; Atlanta (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental insurance

Vision insurance

Vacation, Sick & Holiday time

401(k) with matching

Job summary

The Hilton Atlanta Airport is seeking a friendly Shuttle Driver to ensure safe, efficient transport for guests to and from the airport and designated hotel areas. This on-site, full-time role requires welcoming service, adherence to traffic rules, and reliable attendance.

Responsibilities include greeting guests, assisting with luggage, maintaining traffic flow, and clearly communicating hotel amenities. A valid driving record and strong guest-service skills are essential; HEI Hotels & Resorts

Qualifications

• Hotel experience preferred.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
• Ability to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs.
• Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage.
• Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.
• Perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property with or without reasonable accommodation.
• Excellent driving record as verified by Motor Vehicle Report.
• Effective verbal and written communication skills.

Responsibilities

• Transport guests to and from the airport terminal or other designated site in a safe and courteous manner.
• Park guest vehicles and retrieve valet parked vehicles as needed, using tickets to ensure proper delivery.
• Greet guests with a friendly welcome and assist with luggage as they arrive or depart.
• Provide clear directions to hotel facilities and nearby attractions.
• Maintain driveway traffic flow to ensure accessible main entrance and loading zones.
• Respond promptly to guest inquiries and requests for assistance.

Skills

Hotel experience

Customer service

Luggage handling

Mobility

Driving record

Communication

Tools

Vehicle operation

Job description

The Hilton Atlanta Airport is seeking a friendly Shuttle Driver to ensure safe, efficient transport for guests to and from the airport and designated hotel areas. This on-site, full-time role requires welcoming service, adherence to traffic rules, and reliable attendance.

Responsibilities include greeting guests, assisting with luggage, maintaining traffic flow, and clearly communicating hotel amenities. A valid driving record and strong guest-service skills are essential; HEI Hotels & Resorts