Airport Service Shift Lead – Team Coach & Guest Experience

Concessions Intl Brand; Seattle (WA); On-site; USD 34,000 - 49,000; Full time

Job summary

PF Chang's at SeaTac Airport is seeking a Service Shift Manager to lead on-site operations, oversee front-of-house activities, and ensure a high standard of guest service.

The role requires a minimum of 3 years in restaurant/food service with leadership experience, plus certification readiness for ServSafe or alcohol awareness. Strong cash handling, POS experience, and collaboration with kitchen staff are essential.

Qualifications

• High school diploma or equivalent, food service training preferred.
• Minimum of 3 years in restaurant/food service with 1 year of leadership experience.
• Must obtain alcohol awareness and/or ServSafe Food Safety certification.

Responsibilities

• Foster a positive, inclusive work environment and encourage teamwork.
• Maintain a welcoming atmosphere and provide a positive dining experience for guests.
• Demonstrate professionalism through conduct and communication that reflects company values.
• Assist with coaching, counseling, and training of staff.

Job description

PF Chang's at SeaTac Airport is seeking a Service Shift Manager to lead on-site operations, oversee front-of-house activities, and ensure a high standard of guest service.

The role requires a minimum of 3 years in restaurant/food service with leadership experience, plus certification readiness for ServSafe or alcohol awareness. Strong cash handling, POS experience, and collaboration with kitchen staff are essential.