Airport Retail Shift Manager: Lead & Elevate Service

Hudson Group; Richmond (VA); On-site; USD 29,701 - 33,420; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Employee discounts across all company brands

Training and career growth opportunities

Job summary

Hudson Group is looking for a Retail Shift Manager at Richmond International Airport. This role involves managing retail operations and ensuring optimal customer experiences by maintaining cleanliness, staffing, and operational standards.

As a Retail Shift Manager, you will lead associates, ensure compliance with procedures, and oversee merchandising and customer service. A minimum of 2 years of retail experience, including supervisory duties, is required. Benefits include health insurance and paid time off.

Qualifications

• Requires 2+ years of retail and/or customer service experience.
• Experience with cash handling and basic math skills.
• Knowledge of federal, state, and local safety and health standards.

Responsibilities

• Assist location management in executing retail operations.
• Maintain operational readiness through cleanliness and proper staffing.
• Ensure merchandise displays are clean, stocked, and appealing.

Skills

Retail Management

Customer Service

Inventory Management

Visual Merchandising

Communication Skills

Education

2+ years of retail and/or customer service experience

Minimum of 6 months supervisory experience

Tools

POS systems

Retail management software

Job description

Hudson Group is looking for a Retail Shift Manager at Richmond International Airport. This role involves managing retail operations and ensuring optimal customer experiences by maintaining cleanliness, staffing, and operational standards.

As a Retail Shift Manager, you will lead associates, ensure compliance with procedures, and oversee merchandising and customer service. A minimum of 2 years of retail experience, including supervisory duties, is required. Benefits include health insurance and paid time off.