Airport Retail Operations Leader

Paradies Lagardère; Tampa (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) program

401(k) matching

Paid time off

Vision insurance

Job summary

Paradies Lagardère is seeking a store leader to drive guest experience and profitability at our airport location. You will supervise merchandising, manage scheduling, and coach a team to deliver first-class service for travelers.

As a respected partner with airport management, you will uphold safety, drive top-line sales, and adapt to fast-paced shifts in a dynamic retail environment.

Qualifications

• Bachelor’s degree and high school diploma or equivalency required.
• Minimum three (3) years of leadership in merchandising, service industry and/or operations.
• Excellent customer service skills and ability to communicate in English.
• Ability to work flexible shifts including days and nights.
• Proficiency in reading, writing, mathematics, cash handling/reporting.
• Proficiency in Microsoft Office; pass background and DOT checks.

Responsibilities

• Lead and motivate a professional team to meet sales goals.
• Ensure merchandising standards align with company guidelines.
• Partner with airport management and brand partners to execute programs.
• Address performance issues with coaching and timely reviews.
• Investigate guest issues and provide resolutions within 24 hours.

Skills

Leadership

Customer service

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Paradies Lagardère is seeking a store leader to drive guest experience and profitability at our airport location. You will supervise merchandising, manage scheduling, and coach a team to deliver first-class service for travelers.

As a respected partner with airport management, you will uphold safety, drive top-line sales, and adapt to fast-paced shifts in a dynamic retail environment.