Airport F&B Store Lead — Growth & Guest Experience

Paradies Lagardere Default; Long Beach (CA); On-site; USD 60,000 - 81,000; Full time

Job summary

Paradies Lagardere, a leading airport retailer, is seeking a Store Manager to lead a multi-store team and drive exceptional customer experiences while delivering on brand standards and sales targets.

The ideal candidate will have retail and sales experience, strong leadership and communication skills, and the ability to recruit, train and develop staff. Flexibility for holidays, nights and weekends is required; a strategic mindset and ability to optimize merchandising and budgets are a plus.

Qualifications

• Experience in retail with a focus on sales and customer service.
• Proven ability to lead and develop store teams to meet targets.
• Strong communication, interpersonal and coaching skills.
• Ability to work a flexible schedule including holidays, nights, and weekends.

Responsibilities

• Motivate team to reflect brand vision and achieve standards.
• Set clear expectations and accountability for location team.
• Lead a customer service culture and recognize performance.
• Build relationships with peers and upper management.
• Recruit, hire, develop and retain top sales talent.
• Train and continuously develop teams.
• Provide consistent performance feedback.
• Address issues with GM and HR for resolution.
• Ensure visual directives are executed seamlessly.
• Direct merchandising to maximize sales and presentation.
• Coordinate stockroom/warehouse standards with floor flow.

Skills

Retail experience

Sales leadership

Team management

Communication skills

Flexible schedule

Job description

Paradies Lagardere, a leading airport retailer, is seeking a Store Manager to lead a multi-store team and drive exceptional customer experiences while delivering on brand standards and sales targets.

The ideal candidate will have retail and sales experience, strong leadership and communication skills, and the ability to recruit, train and develop staff. Flexibility for holidays, nights and weekends is required; a strategic mindset and ability to optimize merchandising and budgets are a plus.