Airport Retail Multi-Unit Operations Leader

Hudson Group; Atlanta (GA); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Employee discounts across all company

Employee assistance program

Career growth opportunities

Job summary

Hudson Group at Hartsfield-Jackson International Airport is seeking a Retail Multi-Unit Manager to provide operational leadership across all airport stores. You will ensure opening/closing procedures, drive financial performance, and maintain standards in cleanliness and readiness.

The role requires 6+ years in retail operations, including 2 years in multi-unit leadership, with experience managing up to $10M in revenue, proficiency with POS, inventory and scheduling systems, and a focus on

Qualifications

• Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles.
• Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts.
• Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools.
• Strong knowledge of inventory management, planogram execution, and visual merchandising standards.
• Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics.
• Familiarity with category management, retail space optimization, and seasonal merchandising strategies.

Responsibilities

• Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures.
• Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability.
• Oversee planned maintenance and address repair needs promptly to maintain operational standards.
• Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone.
• Hold management accountable for onboarding/offboarding processes and compliance with training requirements.
• Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams.
• Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions.
• Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures.
• Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores.
• Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss.
• Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms.
• Maintain working knowledge of brand standards, lease agreements, and landlord relations.
• Implement marketing programs and promotional activities; ensure compliance with brand campaigns.
• Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders.
• Ensure compliance with all federal, state, and local safety and health standards.
• Train managers and staff on wellness protocols and safety procedures; maintain audit readiness.

Skills

Retail operations

Multi-unit leadership

Financial performance

People development

Customer focus

Education

Bachelor’s degree in Business Administration, Retail Management, Marketing, or related field

Tools

POS systems

Inventory management software

Scheduling systems

Reporting tools

Job description

Hudson Group at Hartsfield-Jackson International Airport is seeking a Retail Multi-Unit Manager to provide operational leadership across all airport stores. You will ensure opening/closing procedures, drive financial performance, and maintain standards in cleanliness and readiness.

The role requires 6+ years in retail operations, including 2 years in multi-unit leadership, with experience managing up to $10M in revenue, proficiency with POS, inventory and scheduling systems, and a focus on