Airport Restaurant General Manager

Plum Market Foodservice; Omaha, Northern (NE, KY); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Plum Market Food Service is seeking a General Manager for the Panda Express Restaurant at Eppley Airfield in Omaha, NE. You will lead daily operations, ensure guest satisfaction, and drive financial performance in a fast-paced airport setting.

You will develop a high-performing team, enforce food safety and regulatory compliance, manage inventory and scheduling, and partner with leadership to achieve operational goals while modeling Plum Market values and guest service standards.

Qualifications

• Excellent communication, problem-solving, and organizational skills.
• Knowledge of inventory systems, basic financial reports, and food safety practices.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
• Must pass a background check and obtain airport badging.
• Comfortable standing for extended periods and lifting up to 50 lbs.
• ServSafe or equivalent certification.
• Familiarity with point-of-sale and back-office systems, such as Toast, Microsoft Office, ADP, and other platforms.

Responsibilities

• Oversee daily operations of the Panda Express Restaurant airport location, ensuring smooth, efficient, and guest-focused service.
• Lead, coach, and develop a high-performing team through training, clear expectations, motivation, and accountability.
• Ensure compliance with all airport regulations and food safety standards.
• Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive results through attention to margin, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Actively work alongside the team on the floor and behind the counter to support service execution and identify opportunities for workflow improvement.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Panda Express Restaurant + Plum Market values and service standards to guests, vendors, and airport partners.

Skills

Management experience

High-volume operations

Communication

Problem-solving

Organizational skills

Inventory systems

Food safety practices

Background check/airport badge

Physical stamina

Tools

Toast

Microsoft Office

ADP

Job description

Plum Market Food Service is seeking a General Manager for the Panda Express Restaurant at Eppley Airfield in Omaha, NE. You will lead daily operations, ensure guest satisfaction, and drive financial performance in a fast-paced airport setting.

You will develop a high-performing team, enforce food safety and regulatory compliance, manage inventory and scheduling, and partner with leadership to achieve operational goals while modeling Plum Market values and guest service standards.