Airport Ramp & Customer Service Agent — Travel Perks

Envoy Air Inc; Wichita Falls (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) with company match

Paid training

Travel discounts

Flexible shifts

Job summary

Envoy Air at Wichita Falls Regional Airport is seeking an entry-level Customer Service Agent to greet passengers, check-in, and issue boarding passes, delivering a positive start to every trip.

You will learn and use our reservation/ticketing software, rebook itineraries, and provide friendly service across the American Airlines network. Benefits include health/dental/vision, 401(k) with company match, and travel discounts; shifts may include weekends and holidays.

Qualifications

• High school diploma, GED, or international equivalent.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist customers in a courteous, efficient manner and ensure on-time departures and arrivals.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Envoy Air at Wichita Falls Regional Airport is seeking an entry-level Customer Service Agent to greet passengers, check-in, and issue boarding passes, delivering a positive start to every trip.

You will learn and use our reservation/ticketing software, rebook itineraries, and provide friendly service across the American Airlines network. Benefits include health/dental/vision, 401(k) with company match, and travel discounts; shifts may include weekends and holidays.