Airport Ramp Agent

GAT Airline Ground Support; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

GAT Airline Ground Support in Memphis, TN is seeking Ramp Agents to load/unload baggage, guide aircraft, and operate ground equipment. You will work in a fast-paced environment and handle weather and time pressures with composure.

The role emphasizes safety, teamwork, and accurate record-keeping, with opportunities to interact with colleagues and pilots. A valid driver's license and HS diploma are required.

Qualifications

• High school diploma or GED is required.
• Valid driver's license with clean driving record.
• Able to pass physical agility test if required.
• Basic computer skills for baggage routing and record-keeping.
• Ability to work nights, weekends, and holidays in all weather.
• Strong teamwork and clear verbal/written communication.

Responsibilities

• Safely load, unload, and transport baggage, mail, and cargo to and from aircraft.
• Guide aircraft to gates to maintain on-time connections.
• Operate ground equipment such as tugs and belt loaders.
• Assist with records to ensure proper baggage routing.
• Maintain safety and report equipment issues to management.
• Communicate daily schedules with managers and lead agents.

Skills

Teamwork

Communication

Physical stamina

Adaptability

Time management

Customer service

Education

High school diploma or GED

Tools

Driver's license

Computer basics

Job description

Job Summary

Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de‑icing planes, and performing other airplane servicing duties. Ramp agents have fast‑paced careers and should be comfortable working in any weather, including rain, snow, and heat. The ideal candidate is capable of working in stressful situations, under rigid time constraints, and potentially interacting with customers.

Responsibilities

• Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport
• Maintain on‑time connections by guiding aircraft to and from gate positions
• Protect baggage and other equipment from damage, loss and weather conditions
• Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders
• Assist with record‑keeping and documentation to ensure correct routing of baggage
• Adhere to safety guidelines and maintain safe working conditions for yourself and others
• Communicate with managers and lead agents to manage daily schedules
• Report equipment problems and breakdowns to facilitate fast repairs

Requirements

• Must be at least 18 years of age
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
• High school diploma or equivalent, such as successful completion of a GED
• Familiarity with basic computer programs to assist with record‑keeping and baggage routing
• Possess a valid driver's license and have a good driving record
• Pass a physical agility test, depending on the airline
• Strong teamwork and collaboration skills to help achieve team goals
• Excellent verbal and written communication skills, such as email and phone
• Flexible schedule allowing work during nights, weekends, and holidays
• Adaptability to changing priorities and time management skills

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug‑free workplace and conducts a random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10‑year criminal history check, and drug screen as required. You must also have proof of high school or GED completion.