Airport Passenger Service Agent - JFK - WestJet

Unifi Aviation LLC; New York (NY); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Telehealth

401(k) Retirement Plan

Paid Time Off

Flight Pass Travel Privileges

Early Pay Access

Zusammenfassung

Unifi Aviation LLC provides customer service agents who serve as the first line of defense for travelers, delivering friendly, first-class service to every passenger. You will assist with baggage pickup, resolve delays or damages, and track luggage with our software while maintaining a professional demeanor across shifts.

This role requires physical stamina, the ability to lift up to 70 pounds, and successful completion of background checks. Night, weekend, and holiday availability is essential.

Qualifikationen

• Fluent in English; read, write and speak well.
• French language is an asset.
• Must be a local resident.
• High School diploma or GED.
• Authorized to work in the United States.
• Ramp and SIDA training to obtain airport authority ID.
• Able to lift 70 pounds regularly and 40–50 pounds on raised surfaces.
• Flexible schedule including nights, weekends and holidays.
• Pre-employment drug screen and background check passed.

Aufgaben

• Assists passengers with baggage pickup.
• Assists passengers to resolve issues with delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction in a professional manner.
• Performs other related duties as assigned.
• Must be able to carry heavy items up and down jetway stairs.

Kenntnisse

English fluency

French asset

Ausbildung

High School diploma or GED

Jobbeschreibung

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Fluency in French would be an asset.
• Must be fluent in English - must be able to read, write and speak English well.
• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid State ID
• Successfully pass preemployment drug screen and background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Flexible schedule allowing work during nights, weekends, and holidays.

Benefits

• Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.
• Comprehensive Medical / Dental / Vision / Telehealth
• 401(k) Retirement Plan
• Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.
• Paid Time Off

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.