Airport Passenger Mobility Specialist

Huntleigh USA Corporation; Birmingham (AL); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Parking in airport deck

Shift variety

Job summary

Huntleigh USA Corporation seeks reliable, customer-focused individuals to join our team as Full-Time Passenger Services Agents at Birmingham-Shuttlesworth International Airport (BHM).

Primary duties include assisting passengers with disabilities, transporting passengers to gates and baggage claim areas, and delivering professional, compassionate customer service while ensuring safety in a busy airport environment.

Qualifications

• High School Diploma or equivalent may be required.
• Reliable transportation.
• Ability to read, writes, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.

Responsibilities

• Assist passengers with disabilities throughout the airport.
• Transport passengers to their assigned gates and from their gates to baggage claim or other designated areas.
• Safely operate wheelchairs, aisle chairs, and other passenger mobility equipment.
• Assist passengers with boarding and exiting aircraft when required.
• Lift and assist passengers and mobility equipment as needed.
• Provide professional, courteous, and respectful customer service.
• Communicate effectively with passengers, airline personnel, airport staff, and coworkers.
• Follow all airport, airline, and Huntleigh USA safety and security procedures.
• Maintain awareness of passenger safety while navigating busy airport environments.
• Perform a significant amount of walking and physical activity throughout the airport.
• Maintain a professional appearance and conduct at all times.
• Complete required documentation and follow established procedures.
• Other duties and tasks may be assigned based on operational needs.

Skills

Customer service

Communication

Independence

Teamwork

Airport environment

Physical stamina

Education

High School Diploma

Job description

Huntleigh USA Corporation seeks reliable, customer-focused individuals to join our team as Full-Time Passenger Services Agents at Birmingham-Shuttlesworth International Airport (BHM).

Primary duties include assisting passengers with disabilities, transporting passengers to gates and baggage claim areas, and delivering professional, compassionate customer service while ensuring safety in a busy airport environment.