Airport Passenger Experience Agent

Swissport International AG; Morrisville (NC); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Tuition reimbursement

Job summary

Swissport International AG is seeking a Passenger Service Agent in Morrisville, North Carolina. This role provides essential services such as reservations, ticketing, and passenger assistance at the airport. The ideal candidate will be passionate about customer service and detail-oriented.

Offering competitive pay at $16.50 per hour and a range of benefits including health insurance and a 401(k) plan, Swissport is dedicated to a diverse workforce. Join us in fostering an inclusive environment.

Qualifications

• Passionate about customer service and relevant work experience required.
• Must have excellent communication skills in English.
• Self-motivated with the ability to work independently.

Responsibilities

• Provide all required passenger/customer services.
• Manage passenger baggage processing and assist passengers with special needs.
• Comply with security requirements and Swissport policies.

Skills

Customer service passion

Excellent communication skills

Ability to follow procedures

Attention to detail

Education

High School diploma or GED

Tools

Airline software

Job description

Swissport International AG is seeking a Passenger Service Agent in Morrisville, North Carolina. This role provides essential services such as reservations, ticketing, and passenger assistance at the airport. The ideal candidate will be passionate about customer service and detail-oriented.

Offering competitive pay at $16.50 per hour and a range of benefits including health insurance and a 401(k) plan, Swissport is dedicated to a diverse workforce. Join us in fostering an inclusive environment.