Airport Passenger Concierge: Check-in & Ticketing

GAT Airline Ground Support; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A ground support services company in Philadelphia is seeking an Airport Customer Service Agent. You will be the first point of contact for passengers, responsible for checking in and ticketing, assisting with baggage, and resolving customer issues in a fast-paced airport environment. Candidates should have a high school diploma or equivalent and possess excellent communication skills. This position requires the ability to work nights, weekends, and holidays.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak, and understand English.
• Must possess good communication skills and a friendly personality.

Responsibilities

• Greet and assist all customers in a friendly manner.
• Handle credit card and personal check transactions accurately.
• Process checked baggage weighing up to 100 lbs.

Skills

Communication skills

Customer service

Attention to detail

Basic computer skills

Education

High school diploma or GED

Job description

A ground support services company in Philadelphia is seeking an Airport Customer Service Agent. You will be the first point of contact for passengers, responsible for checking in and ticketing, assisting with baggage, and resolving customer issues in a fast-paced airport environment. Candidates should have a high school diploma or equivalent and possess excellent communication skills. This position requires the ability to work nights, weekends, and holidays.