Airport Passenger Assistant: Mobility & Gate Support

Primeflight-Aviation-5; San Diego (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

PrimeFlight Aviation Services, Inc. is hiring a Part-Time Passenger Assistant at our San Diego, CA location. The role focuses on helping passengers, especially those with mobility needs, to navigate the airport—assisting with check-in, boarding, and guides to gates and connections.

You’ll collaborate with airline staff to ensure timely, safe travel and maintain high service standards. Ideal candidates are at least 18, legally eligible to work in the U.S., able to pass a background check and drug

Qualifications

• Must be 18 years of age or older.
• Authorized to work in the United States.
• English communication skills (reading, writing, speaking).
• Ability to assist passengers and handle luggage.
• Background check and drug screen required.
• Familiarity with airport operations and procedures.
• Willingness to work varied shifts including nights, weekends, and holidays.

Responsibilities

• Provide assistance to passengers throughout the airport, including check-in, boarding, and arrival areas.
• Assist passengers with mobility needs, including wheelchair use and other aids.
• Guide passengers through security checkpoints and customs areas.
• Offer information and directions about airport facilities, gates, and services.
• Help with luggage handling and intra-airport transportation.
• Accommodate passengers with special needs to ensure a comfortable and safe experience.
• Respond to passenger inquiries with timely and accurate information.
• Support queue management and crowd control in busy areas.
• Assist in the boarding process and coordination with airline staff.
• Maintain a friendly and professional demeanor at all times.
• Stay informed about flight schedules, delays, and gate changes.
• Provide support during emergency situations per airport protocols.
• Comply with all airport security rules and regulations.

Job description

PrimeFlight Aviation Services, Inc. is hiring a Part-Time Passenger Assistant at our San Diego, CA location. The role focuses on helping passengers, especially those with mobility needs, to navigate the airport—assisting with check-in, boarding, and guides to gates and connections.

You’ll collaborate with airline staff to ensure timely, safe travel and maintain high service standards. Ideal candidates are at least 18, legally eligible to work in the U.S., able to pass a background check and drug