Airport Mobility Assistant — Wheelchair Service

Menzies Aviation; San Diego (CA); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Menzies Aviation is hiring a Wheelchair Agent in San Diego, CA to provide mobility assistance and compassionate customer service to arriving and departing passengers. You will transport passengers and assist with boarding while maintaining safety and compliance with TSA regulations, aiming to deliver smooth airport experiences for all travelers.

Requirements include a high school diploma, the ability to stand and walk for long periods, and the ability to obtain a security badge.

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and physically demanding environment.
• Ability to stand and walk continuously during shifts.
• Must pass pre-employment physical and drug tests.
• Must pass a pre-employment background check.
• Must be able to obtain a security badge.

Responsabilités

• Assist passengers requiring wheelchair or mobility assistance throughout the airport.
• Transport passengers safely between ticket counters, security checkpoints, gates, baggage claim, and connecting flights.
• Assist passengers with boarding and deplaning aircraft when required.
• Provide excellent customer service and professional communication to passengers and families.
• Coordinate with gate agents, airline staff, and airport personnel to ensure timely passenger assistance.
• Respond promptly to wheelchair service requests and maintain efficient passenger flow.
• Follow all airport safety procedures, airline policies, and TSA regulations.

Connaissances

Communication skills

Interpersonal skills

Customer service

Patience under pressure

Mobility and physical stamina

Formation

High school diploma or GED

Description du poste

Menzies Aviation is hiring a Wheelchair Agent in San Diego, CA to provide mobility assistance and compassionate customer service to arriving and departing passengers. You will transport passengers and assist with boarding while maintaining safety and compliance with TSA regulations, aiming to deliver smooth airport experiences for all travelers.

Requirements include a high school diploma, the ability to stand and walk for long periods, and the ability to obtain a security badge.