Airport Passenger Assistant: Mobility & Gate Guidance

Primeflight-Aviation-5; Jacksonville (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services, Inc. is seeking a Passenger Assistant to help travelers with check-in, boarding, and mobility support at Jacksonville. You will guide passengers through the airport, assist with wheelchairs, and provide friendly, safety-conscious service.

This full-time, on-site role requires flexibility to work nights, weekends, and holidays, plus ability to pass background checks. The position offers benefits including a 401(k) match and health plans, reflecting PrimeFlight's

Qualifications

• Must be 18 years or older.
• Eligible to work in the United States.
• Pass a background check and drug screen.
• Ability to lift up to 70 pounds and assist with mobility equipment.
• Flexible to work nights, weekends and holidays.

Responsibilities

• Provide assistance to passengers throughout the airport including check-in, boarding, and arrival areas.
• Assist passengers with mobility issues including the use of wheelchairs and other aids.
• Guide passengers through security checkpoints and customs areas.
• Offer information and directions regarding airport facilities, gates and services.
• Help with luggage handling and transportation within the airport.
• Collaborate with airline staff to ensure passenger needs are met.
• Maintain a friendly and professional demeanor at all times.
• Stay informed about flight schedules, delays, and gate changes.

Skills

English communication

Customer service oriented

Mobility assistance

Teamwork

Flexibility with shifts

Tools

IPads/Tablets

Computers

Mobile devices

Job description

PrimeFlight Aviation Services, Inc. is seeking a Passenger Assistant to help travelers with check-in, boarding, and mobility support at Jacksonville. You will guide passengers through the airport, assist with wheelchairs, and provide friendly, safety-conscious service.

This full-time, on-site role requires flexibility to work nights, weekends, and holidays, plus ability to pass background checks. The position offers benefits including a 401(k) match and health plans, reflecting PrimeFlight's