Airport Passenger Ambassador — Part-Time, Weekend Shifts

SP Plus Corporation; Tampa (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Job summary

SP Plus Corporation seeks a Passenger Ambassador in Tampa to assist passengers at airport locations, ensure smooth TSA processing, and provide baggage claim and ground transportation support. The role requires weekend and holiday availability and physical stamina for standing and lifting.

The position pays $16.00 per hour with benefits eligibility. Prior customer service and airline experience are favored, and advancement opportunities exist within the company.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• At least one year of supervisory experience.
• Airline experience preferred.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
• Ability to complete all required training including airport compliance.
• Able to obtain an airport badge.

Responsibilities

• Staff front line customer service at designated airport locations as directed by airport staff.
• Ensure passengers are prepared to process through TSA checkpoints and assist in passenger movement.
• Provide customer service in baggage claim and assist with ground transportation.
• Assist in collecting baggage carts between flights and perform minor cleaning of assigned locations; observe and report housekeeping needs.

Skills

Customer service

Verbal communication

Written communication

Airport badge eligibility

Background check clearance

Job description

SP Plus Corporation seeks a Passenger Ambassador in Tampa to assist passengers at airport locations, ensure smooth TSA processing, and provide baggage claim and ground transportation support. The role requires weekend and holiday availability and physical stamina for standing and lifting.

The position pays $16.00 per hour with benefits eligibility. Prior customer service and airline experience are favored, and advancement opportunities exist within the company.