Airport Passenger Ambassador - Part Time, Weekend Roles

Metropolis Technologies; Tampa (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

401k

Paid time off

Job summary

SP+ in Tampa, FL is seeking Passenger Ambassadors to staff front-line customer service at designated airport locations. You will help passengers with TSA processing, baggage claim, and ground transportation assistance while maintaining a helpful, safety-conscious presence.

This part-time role requires weekend and holiday availability, includes paid training, and offers advancement opportunities to Driver, RAC Agent, or Supervisor as you gain experience.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• At least one year of supervisory experience.
• Airline experience preferred.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
• Ability to complete all required training including airport compliance.
• Able to obtain an airport badge.

Responsibilities

• Provide staffing for front line customer service to passengers at designed locations as directed by airport staff.
• Ambassadors will ensure passengers are prepared to process through TSA checkpoints and assist in the efficient movement of passenger processing.
• Provide customer service in baggage claim for all arriving flights and provide any ground transportation assistance.
• Ambassadors will be required to assist in the collection of baggage carts between flights and collect debris and perform minor cleaning of assigned locations to include observe and report areas requiring housekeeping`s attention.

Skills

Customer service

Communication

Supervisory experience

Airport familiarity

Background check

Job description

SP+ in Tampa, FL is seeking Passenger Ambassadors to staff front-line customer service at designated airport locations. You will help passengers with TSA processing, baggage claim, and ground transportation assistance while maintaining a helpful, safety-conscious presence.

This part-time role requires weekend and holiday availability, includes paid training, and offers advancement opportunities to Driver, RAC Agent, or Supervisor as you gain experience.