Airport Operations Lead & Team Coach

Aviation; Jamaica (VT); On-site; USD 65,000 - 90,000; Full time

Job summary

Grupo Eulen in the United States seeks a Terminal Coordinator to lead front-line teams in airport operations, ensuring safe, reliable performance and excellent customer experience. You will be the liaison between staff, management and business partners, driving productivity and regulatory compliance.

The role requires 3+ years of leadership in airport operations, a high school diploma, and strong English communication.

Qualifications

• High school diploma or equivalent required.
• 3+ years leading/supervising airport operations.
• Previous support service airline experience preferred.

Responsibilities

• Lead airport operations and supervise frontline staff.
• Conduct daily debriefings for productivity and compliance.
• Ensure safety and regulatory compliance with FAA/ADA/others.
• Coach and mentor team on skills and customer experience.
• Build relationships with internal/external customers.
• Communicate operations status to management.
• Complete Daily Tour Reports and incident reports when needed.
• Work extra hours and rotating shifts, including weekends.

Skills

English communication

Team leadership

Delegation

Written communication

Verbal communication

Excel proficiency

Strategic thinking

Motivational leadership

Professional appearance

Flexibility

Education

High school diploma or equivalent

Tools

Excel

Job description

Grupo Eulen in the United States seeks a Terminal Coordinator to lead front-line teams in airport operations, ensuring safe, reliable performance and excellent customer experience. You will be the liaison between staff, management and business partners, driving productivity and regulatory compliance.

The role requires 3+ years of leadership in airport operations, a high school diploma, and strong English communication.