Airport Operations Lead: Customer Experience & Security

Fountain; St. Louis (MO); On-site; USD 33,062; Full time

Job summary

A leading security services company in St. Louis is seeking a customer-facing leader to manage operations at the airport. The role involves overseeing a team, ensuring security compliance, and building strong stakeholder relationships. Ideal candidates should have 1-2 years of relevant leadership experience, excellent communication skills, and the ability to manage multiple tasks. This position requires flexibility in scheduling, including weekends and holidays. Competitive compensation offered at $24.00/hour.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities.

Responsibilities

• Spend 80% of time on the floor in a customer-facing environment.
• Ensure compliance with CLEAR and TSA policies.
• Coach, mentor, and train the team to meet goals.
• Represent CLEAR throughout the airport and TSA community.

Skills

Leadership experience

Interpersonal skills

Organizational skills

Ability to use technology

Job description

A leading security services company in St. Louis is seeking a customer-facing leader to manage operations at the airport. The role involves overseeing a team, ensuring security compliance, and building strong stakeholder relationships. Ideal candidates should have 1-2 years of relevant leadership experience, excellent communication skills, and the ability to manage multiple tasks. This position requires flexibility in scheduling, including weekends and holidays. Competitive compensation offered at $24.00/hour.