Airport Operations Control Supervisor | Gating & Flight Process

United Airlines; Chicago (IL); On-site; USD 67,000 - 87,000; Full time

Benefits offered by this job

Medical coverage

Flight privileges

Paid holidays

401(k)

Job summary

United Airlines is seeking a Supervisor – Operations Control to oversee daily schedule integrity and flight process activities across a hub zone of 10–20 gates.

You will monitor flight movements, communicate with stakeholders, guide tactical decisions, and support safety culture while ensuring accurate flight following information.

Qualifications include an associate degree or 2 years of relevant experience, 2+ years in operations, and ability to lead cross-functional teams.

Qualifications

• Associate degree or 2 years of relevant work experience.
• 2+ years of operational experience.
• Proven track record for decisive action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance.

Responsibilities

• Monitor flight activities within zone for exceptions and process failures and engage with team members to resolve challenges.
• Maintain situational awareness about events impacting gating and parking plans.
• Make tactical decisions and escalate significant operational challenges as needed.
• Provide ongoing communication and updates with stakeholders and external agencies.
• Ensure accurate flight following (FLIFO) information is maintained and support station safety culture.

Skills

Operational experience

Leadership

Strategic planning

Problem-solving

Education

Associate degree

Bachelor's degree (preferred)

Job description

United Airlines is seeking a Supervisor – Operations Control to oversee daily schedule integrity and flight process activities across a hub zone of 10–20 gates.

You will monitor flight movements, communicate with stakeholders, guide tactical decisions, and support safety culture while ensuring accurate flight following information.

Qualifications include an associate degree or 2 years of relevant experience, 2+ years in operations, and ability to lead cross-functional teams.